Ellie User Guide - the basics
Getting started
Ellie runs in the cloud; no installation is required. Just open your favorite web browser and navigate to your organization’s Ellie instance. Usually, the URL is in the form of https://yourorganization.ellie.ai .
There are two options for logging in:
Log in with your Ellie account: you can have an Ellie account created based on your email address. Enter your email address as your username, your Ellie password, and click Login. If you don’t know your password or have forgotten it, you can also reset your Ellie account’s password from the login page by clicking on the Reset password button.
Log in with your SSO provider: if your organization has enabled Azure Active Directory or Okta user management in Ellie, you can use the Login using Microsoft or Login using Okta button to log in with your Microsoft/Okta credentials. Note that usually your Microsoft/Okta account is entirely managed by your own IT department; if either of these login options is used in your organization, you cannot change your account details or reset your password from Ellie. If you’re unsure whether or not the Microsoft or Okta account login has been enabled in your organization, please check with your own Ellie admins.